About the Ordering Process

How the ordering process will work:

• A $99 deposit is required to reserve your M1 receiver.


• M1 receivers will be shipped in the order that reservations are received.


• The balance, including sales tax and shipping will be due when we are ready to place a manufacturing order for your M1.


• You can request a full refund at any time up until we place your manufacturing order.


• We collect sales tax in California, Florida, Georgia, and Iowa.


• We expect M1 units to be delivered to our warehouse about 60 days after we place the manufacturing orders.


• If you still cancel your order after paying the balance, we will deduct a $50 cancellation fee.


• We expect to ship in 4Q20. Our software has been operational in several ATSC3 experimental markets for over a year, but without support for Dolby Audio and Widevine DRM. We are currently working on these and a few other features. The 4Q20 ship date is contingent on passing Dolby and Widevine certifications in a timely manner. We will keep you informed about our progress via regular emails.


• No refunds are allowed after we ship your M1 to you.


• The ZapperBox M1 comes with a one-year hardware warranty that starts on the date we ship the unit to you. If any hardware fails within the one-year period, we will replace it.


• This ordering process is subject to change without notice.

Our privacy policy:

We will not share your contact or personal information with any third party without your consent.

How to Contact Us

Send us a message online here.

ZapperBox, Inc., 1776 22nd Street, Suite 200, West Des Moines, Iowa, 50266, USA
Tel: 712-560-1850